A1: Our operating hours are from 8:00 AM to 9:00 PM, Monday through Sunday. Occasionally, we may be closed due to breaks or vacations. Please verify our current hours by contacting us via phone or checking our Google Maps page.

A2: You have multiple options to place an order: either by browsing our website, selecting your desired flower arrangement, and proceeding to checkout, or by reaching out to us via phone call or direct message on Instagram.

A3: We welcome major credit cards, such as Visa, Mastercard, American Express, and Discover. Additionally, we provide secure online payment choices, including PayPal, Venmo, and Apple Pay, as well as Zelle and cash, for your convenience.

A1: We do provide same-day flower delivery, contingent upon flower availability. Please be aware that a delivery fee increase may occur during certain holidays.

For Same-Day Delivery: Orders placed before 11:00 am in the recipient’s time zone can typically be delivered the same day between Monday and Sunday after 4 pm.

Specific Delivery Times: While we cannot guarantee delivery at a specific time, you may indicate your preferred time frame in the special note box during checkout. We'll make every effort to accommodate your request

You can easily include a customized message with your order during checkout (under 'Order Notes'). Rest assured, we'll ensure it's included with the flowers upon delivery.

All purchases made at Lory Flowers Shop are considered final.

We offer a service that involves delivering perishable items, which are sensitive to factors such as temperature, moisture, and light. The only exception to this policy is in the case of receiving a defective product. Claims regarding defective products must be reported within 12 hours of receiving the flowers, along with a photo of the arrangement sent to lory.fdg@gmail.com.

Please be mindful that flowers are perishable and require proper care, as they have a limited lifespan. It is the recipient's responsibility to adhere to the care instructions provided by Lory Flowers Shop.

Of course! Although we aim to provide an extensive selection of flowers, there might be specific seasonal or uncommon flowers not displayed on our website. Feel free to reach out to us directly, and we'll make every effort to fulfill your request.

Certainly! We provide the option to customize the size and color of specific flower arrangements. While browsing our products, you may encounter additional selections for size and color, depending on availability. It's important to note that customization may not be available for all arrangements. If you have any questions or need assistance, please don't hesitate to reach out to us.