Shipping policy
Shipping & Delivery Policy
Local delivery by our own team
Every Lory Flowers order is delivered by our own local delivery team. We never hand your flowers off to app-based courier services. We deliver throughout Naples, Bonita Springs, Estero and Marco Island, and to addresses up to 50 miles from our shop (including Fort Myers).
Delivery days and hours
We deliver Monday through Saturday, between 12:00 pm and 7:00 pm. There is no delivery on Sundays.
Same-day delivery
Orders placed before 2:00 pm (Monday–Saturday) can be delivered the same day. Orders placed after 2:00 pm on Saturday or on Sunday will be delivered on Monday or on the date you choose.
Specific delivery time
We can't guarantee delivery at an exact time. If you need a specific time frame, please contact us before placing your order so we can arrange it.
Delivery fees
The delivery fee depends on the distance from our shop and is calculated automatically at checkout.
| Distance from our shop | Delivery fee | Free delivery |
|---|---|---|
| Up to 3 miles | $10 | on orders of $200+ |
| 3–6 miles | $18 | on orders of $250+ |
| 6–9 miles | $25 | on orders of $300+ |
| 9–12 miles | $35 | — |
| 12–18 miles | $45 | — |
| 18–28 miles | $55 | — |
| 28–50 miles | $65 | — |
The same rules apply on holidays.
Recipient's phone number
We ask for the recipient's phone number with every order. We contact the recipient to arrange a convenient delivery time.
If the recipient is not available
We never leave flowers outside, on a porch or with neighbors. If the recipient can't be reached, we bring the flowers back to our shop and keep them fresh in our cooler. We'll leave a door tag and contact you and the recipient to arrange a new delivery time.
Store pickup
Pickup is free at our shop: 6224 Trail Blvd, Naples, FL 34108. After you place your order, we'll contact you to agree on a pickup time.
Questions?
Call us at (239) 326-9977 or email info@loryflowers.com.